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North Carolina Board of Funeral Service

An Important Message from the NC Board of Funeral Service . . . .
The NC Board of Funeral Service is experiencing problems with our phone system. Please email one of our staff for assistance.

Continuing Education

Licensees may not receive credit toward completed CE hours for taking the same CE course within two years.

** Important Notice for Licensees Regarding CE Credit **

At its April 13, 2022, meeting, the NC Board of Funeral Service approved a general waiver of the rule regarding online Continuing Education credits.  Under this waiver, licensees may accrue up to 10 hours of online credit from April 1, 2022, through December 31, 2022.  Five [5] hours of online credit may be applied to the 2023 license renewal cycle and up to five [5] hours credit may be rolled over to the 2024 renewal cycle. 

Those licensees who were awarded online CE credit from January 1, 2022, through March 31, 2022, were allowed under a previous waiver to accrue up to 10 hours of online credit.  As with the current waiver, those licensees with 10 hours of online credit awarded during this time period may apply five [5] hours to the 2023 renewal cycle and roll over the remaining 5 hours to the 2024 renewal cycle.

Beginning January 1, 2023, and continuing through March 31, 2023, licensees may accrue up to 10 hours of online CE credit.  The Board may consider whether or not to continue the waiver for online credit hours after March 31, 2023, by approving a new waiver. 

Sponsor:  North Carolina Board of Funeral Service (NCBFS) / Forest Lawn Funeral Home


“Rules & Regulations – What’s New”
   ($25 / 2 Hours)
  Payment must be received in advance and can be remitted through the Board’s online payment portal. Please use your individual license number as your “Customer ID.”

Classroom CE Courses

Various Sponsors provide CE training in the classroom, at various locations. Our comprehensive list is kept up-to-date, and contains class information, fees, locations and Sponsors.

Complete List of Classroom Courses

Online CE Courses

There are many CE courses available to take online. These are provided by various Sponsors, and can be taken at the student’s convenience.

Complete List of Online Courses

Webinar CE Courses

Webinars are growing in popularity. They combine the ease of online home study with the advantages of a classroom course.

Complete List of Webinar Courses

Information and all listings are on the Continuing Education Information and Listings page.

Board Staff Direct Contact Information


Executive Director
Stephen Davis
(919) 743-5635
Assistant Director
Amy D. Acord
(919) 743-5646 
Compliance Officer
Brett Lisenbee
(919) 218-8083 
Administrative Officer 
Karen Loveland
(919) 743-5632
Continuing Education/Traineeship
Glenda Ryan
(919) 743-5642
Individual Licensure
Amy D. Acord
(919) 743-5646
Business Licensure
Brett Lisenbee
(919) 218-8083


Preneed Program Manager
Paul Richardson
(919) 743-5637
Funeral Program Specialist
Rebecca Williams
(919) 743-5639 
Funeral Program Assistant


Next Board Meeting

The next Board meeting will be August 14, 2024, at 9:00 am. The meeting will be held at the Board office at 1033 Wade Avenue, Suite 108, Raleigh, NC 27605. The meeting will be streamed live via YouTube to assure public access.

Note: There is no meeting scheduled for July.

Certificate of Performance/Preneed Calculator

Certificate of Performance [COP] (fillable BFS PN-5, revised Sept 2019)
COP – IP Calculator (fillable PDF, revised March 2024)
IP Calculator Instructions (revised April 2019)

Inspector On-call Schedule

Please be aware that fluctuations due to various factors, such as work load, unplanned issues, and available personnel, may affect where a call is routed.

Monday Debbie Hamm (984) 275-5522
Tuesday Brett Lisenbee (919) 218-8083
Wednesday Chris Stoessner (919) 215-8851
Thursday William “Billy” Babb (919) 218-6669
Friday Karen Davis-Brunson (919) 219-8701