919-733-9380
Mon-Fri • 8-5

Board, Staff & Committees

Board Staff Direct Contact Information

ADMINISTRATION

Executive Director
Stephen Davis
(919) 743-5635
Assistant Director
Amy D. Acord
(919) 743-5646 
Administrative Officer 
Karen Loveland
(919) 743-5632
Continuing Education
Glenda Ryan
(919) 743-5642
At-Need Services/ Licensure
Amy D. Acord
(919) 743-5646
Traineeship
 
(919) 733-9380

PRENEED SERVICES

Preneed Program Manager
Paul Richardson
(919) 743-5637
Senior Preneed Services Specialist
Rebecca Williams
(919) 743-5639 
Preneed Services Specialist    
Phyllecia Townsend-Banks    
(919) 743-5641

Board Members and Staff

Our staff can be reached @ 919-733-9380.

2021 Board Officers

President Don Brown (2022)
Vice President Chris Watson (2023)
Secretary Dr. Steven L. Lyons (2022)

2021 Board Members

P. Mark Blake (2022) Hubert Saunders (2022)
Stephen Herndon (2023) Darrell McCormick (2020)
Thomas T. Hilderbrand (2023) Robert D. Jansen (2023)

Terms expire on December 31 of the year indicated by parenthesis. Mr. Jansen and Mr. McCormick are public members.

Board Staff    

Administration
Executive Director Stephen E. Davis sdavis@ncbfs.org
Assistant Director Amy D. Acord aacord@ncbfs.org
Compliance Officer Brett Lisenbee blisenbee@ncbfs.org
General Counsel Catherine Lee clee@ncbfs.org
Administrative Officer Karen Loveland kloveland@ncbfs.org
Continuing Educ Program Asst Glenda Ryan gryan@ncbfs.org
Receptionist/Admin Asst Judy Burnett receptionist@ncbfs.org

At-Need Services/Licensure
At-Need Services/Licensure Amy D. Acord aacord@ncbfs.org
Removal & Transportation Permits Stephen E. Davis sdavis@ncbfs.org

Preneed Services and Mutual Burial Associations
Preneed Program Manager Paul L. Richardson prichardson@ncbfs.org
Senior Preneed Services Specialist Rebecca Williams rwilliams@ncbfs.org
Preneed Services Specialist Phyllecia Townsend-Banks  ptownsend-banks@ncbfs.org

Compliance & Inspections
Brett Lisenbee       Western Region blisenbee@ncbfs.org
Debbie L. Hamm Western Region dhamm@ncbfs.org
Darrell Cagle       West-Central Region dcagle@ncbfs.org
Karen Davis-Brunson Central Region kdavis@ncbfs.org
Christopher Stoessner North-East Region cstoessner@ncbfs.org
Terri Y. Robinson South-East Region trobinson@ncbfs.org
Click here for more information on Compliance Inspectors

Web & Network Services
Telecommunications & Networks Digital Information Systems, Inc.

NCBFS Programs & Services E-Mail Addresses
Compliance Opinions complianceopinion@ncbfs.org
License and Permit Renewals renewals@ncbfs.org
Resident Traineeship trainee@ncbfs.org
Consumer Complaints complaints@ncbfs.org
Establishment Permit Applications permitapplications@ncbfs.org
Individual Licensure Applications applications@ncbfs.org

Committees

2021 Committees

Continuing Education

ChairpersonDon Brown
Members Hubert Saunders
Dr. Steven L. Lyons

NC CREMATORY AUTHORITY

ChairpersonChris Headley
Members J. Stephen Herndon
P. Mark Blake
Robert Dodson
Steve Hundley
Craig Tomczak
Michael Fulwood

Disciplinary

Chairperson J. Stephen Herndon
Member Dr. Steven L. Lyons

Exam

ChairpersonDr. Steven L. Lyons
Members Thomas T. Hilderbrand
Darrell McCormick
Robert Jansen

Finance and Personnel
ChairpersonP. Mark Blake
Members Dr. Steven L. Lyons
Don Brown
Chris Watson

Laws, Rules, and Legislation
ChairpersonDon Brown
Members

 J. Stephen Herndon
Darrell McCormick
Hubert Saunders

Preneed
ChairpersonChris Watson
Members Thomas T. Hilderbrand
Darrell McCormick

Technology
ChairpersonThomas T. Hilderbrand
Members Hubert Saunders
Robert Jansen

Traineeship
Chairperson P. Mark Blake
Members Chris Watson
Hubert Saunders