919-733-9380
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For Consumers

The NC Board of Funeral Service lost telephone service on Monday, March 6, 2023. We have done all that we can in contacts with the NC Department of Information Technology to restore our service. On Monday, the Department of Information Technology responded to our requests promptly, and they requested repairs from AT&T. To date, AT&T has not responded to these requests.

We regret the frustration you likely have experienced in attempts to reach our staff, and we understand the difficulty you may have encountered in seeking assistance on issues important to you. At present, email is our only means of communication with our stakeholders.

We are hopeful that AT&T will restore our service soon. Until then, please know our regret for this unfortunate and unacceptable interruption in our telephone service.

Consumer Resources

Board Information

Learn About the Board, its members, laws, and other information.

FTC Advice for Consumers

Find advice about choosing a funeral home and cemetery site, cost information, planning your own funeral, and more at the Federal Trade Commission Consumer Advice webpage.

Apply for Preneed Reimbursement

Apply for Reimbursement of Preneed Recovery Fund.

Look-up Funeral Home or Crematory

Verify the License of a Funeral Home or Crematory.

File a Complaint

Use this form to File a Complaint Against a Funeral Home or Crematory.

Mutual Burial Associations

Find information about MBA Certificates of Credit – Accepting Funeral Establishments.

Request for Board to Provide Copy of Preneed Contract

Request for Copy or Copies of Preneed Contract Documents