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Online Courses
Online Continuing Education Courses
Course Listings Are Categorized Alphabetically Per Sponsor
Contact the course Sponsor for more information, or call Glenda Ryan at (919) 733-9380.
CE Information & Other Available Courses
Sponsor: Apex Continuing Education Solutions — 2021
Contact: Remo Portelli (800) 769-8996
A Brief History of Preservation & Burial Practices
After Suicide: How to Support Survivors of the Loss
Are You Stressed? Signs & Solutions
Funerals & Mental Health
Funeral Service Ethics
Green Burial 101
Infant Embalming Techniques
OSHA Essentials
Preneed Planning: What Every Funeral Director Should Know
Restoration of a Tissue Donor
Telephone Inquiry Manual for Funeral Homes
The Funeral Director and Organ & Tissue Donation
Understanding Grief
Working with Difficult People
Sponsor: Cremation Association of North America (CANA) — 2021
Contact: Jennifer Head (312) 245-1077
CANA's Online Crematory Operations Certification Program — 2021
Cremation Arrangement Conference Best Practices
Cremation & the Environment
Phone Shoppers: Your Best First Impression
Sponsor: FuneralContinuingEducation.com — 2021
Contact: Barbara Cardone (718) 608-6000
Burial with Military Honors Best Practices
Complying with the FTC Funeral Rule-Laws & Rules
Ethics, Attitude & Customer Service
Funeral Home and Heroin Overdose Training
Funeral Products and the Environment-Laws & Rules
Funerary Ethics and Best Practices
Helping Parents Cope with Unexpected Death
Helping Parents Help Children Cope with Death
Limiting Exposure to HIV/AIDS-Other
Modern Funeral Customs
OSHA Compliance for Funeral Homes
Sociology of Death
Understanding Hospice & Palliative Care-Grief/Death/Dying
Upselling Without Upsetting the Client
When Children Die: Guidance for the Final Arrangements-Other
Sponsor: MKJ Marketing
Contact: Erica Heuer (727) 524-8100
Managing Funeral & Cemetery Arrangements Remotely
Sponsor: National Funeral Directors Association (NFDA) — 2021
Contact: Jackie Ellis (262) 789-1880 or (800) 228-6332 Ext. 1568
NFDA Certified Preplanning Consultant Program – Correspondence Option — 2021
Approaching Trauma Cases with Confidence
Conflict Management for Funeral Directors: Successful Interpersonal Communication Practices
Deathcare Marketing: 25 FAQs
Demonstration of Soft Tissue Repair
Do-It-Yourself Memorials (with a Little Help from the Funeral Director)
Embalming Perspectives & Paradigms Challenged
Embalming Risk Management 4.0
Embalming The Obese Case
Funeral Service Ethics
Marketing a Funeral Home for Long Term Profitability
Mastering the Art of Funeral Home Phone Etiquette
Offering Funeral Packages in Compliance with the FTC Funeral Rule
Professional Ethics in Funeral Service: NFDA's Code of Professional Conduct
Relevance of Restorative Art
RSVP: I’ll See You at My Living Funeral
Supporting Pregnancy Loss Families
Ten Tools for Stress Relief
The Funeral: A Chance to Touch, A Chance to Serve, A Chance to Heal
Understanding a Child’s Grief: Insights for Funeral Home Owners, Directors, Staff
Understanding and Managing Grief
Understanding The Practice Of The FTC Funeral Rule
Cremation Certification Program — 2021
Sponsor: National Funeral Directors Association (NFDA) — Home Study — 2021
Contact: Jackie Ellis (262) 789-1880 or (800) 228-6332 Ext. 1568
2021 Annual All-Staff FTC Training
Aftercare: Strengthen Your Families and Business
Bereavement Groups and the Role of Social Support: Integrating Theory, Research, and Practice
Bringing Ritual to Cremation Arranging
Connecting with the LGBTQ Community
Control the Conversation: How to Charm, Deflect and Defend Your Position Through Any Line of Questioning
Cremation Litigation: How to Avoid the Courtroom & What to do When You Can’t
Defusing Conflict in the Arrangement Conference
Embalming and Renal Failure: A Silent Danger for Embalmers
Embalming Standards of Care
Five Keys to Cremation Success
Funeral Rule Update
Is it Sexual Harassment?
It’s Not Just a Cremation
Lessons Learned from Mystery Shoppers
The Essential HR Handbook-A Quick and Handy Resource for Any manager or HR Professional
Therapy Dogs: Man’s Best Friend
Understanding Legal Issues in the Arrangement
Sponsor: Practicum Strategies — 2021
Contact: Robert Peterson 1-800-731-4714
bob@pshomestudy.com
A Review of Basic Embalming Procedures
Business Morals and Ethics
Complying with the Funeral Rule
Coping with Stress as a Funeral Director
Cremation: The Client, The Caring
Cremation: The Process
Cremation: Yesterday Today and Tomorrow
Dealing with Communicable Disease/AIDS
Embalming Chemistry
Ethics for Funeral Directors
Everyday Ethics in Funeral Service
Funeral Profession and Consumer Behavior
Funeral Values
Grief 101 for Funeral Directors
Hazardous Chemicals and Toxic Substances
How To Tell the Children
Intermediate Marketing for Funeral Directors
Introduction to Accounting for the Funeral Director
Job Burnout in Funeral Service
Living with the FTC's Funeral Rule
Managing Stress for Funeral Professionals
Marketing 101 for Funeral Directors
Moral Dilemmas Facing the Funeral Profession
Motivation and Coaching for the Successful Funeral Director
OSHA – A Practical Guide for Funeral Service
OSHA for Small Business
Power Communications for Funeral Professionals
Sacred Sensitive and Sane
Universal Precautions — CDC Undates
Sponsor: WebCE.com — 2021
Contact: Jayci Genson 972-616-1110 / 877-488-9308
Modern Funeral Home Management
Funeral Operations During a Pandemic
Sponsor: WebCE.com — 2021
Contact: (877) 332-8480
Bloodborne Pathogens
Communicating Effectively with Seniors
Conflict Resolution for Funeral Directors
Cremation Best Practices
Cremation Prearrangement Conference Best Practices
Ethical Business Practices for Funeral Directors
Funeral Customs with Military Honors
Funeral Personalization and Family Engagement
Final Expense Insurance
Death Care Trends That Are Changing Tradition
High Risk Direct Disposal: Lessons Learned from Ebola Outbreak
Intercultural Burials
Managing Grief: A Guide for the Funeral Professional
OSHA Emergency Action Plans for Funeral Homes
OSHA Practice Standards for Funeral Professionals
OSHA Workplace Rights
Preneed Planning
Public Speaking for Funeral Directors
Top Five Things They Don't Teach in Mortuary School
Understanding Social Security: Case Studies for Funeral Directors
When Disaster Strikes: Mass Fatalities and Community Impact
Working Ethically With Seniors
Questions should be directed to sponsor per contact information listed above for appropriate course section. If unable to reach sponsor, call Glenda Ryan at 919-733-9380.
