Consumer Complaint
Note: Complaints will not be accepted verbally by phone. If you have general questions regarding the complaint
process, please call the Consumer Complaint Hotline at (919) 743-5646. North Carolina residents can also call
the North Carolina Board of Funeral Service (the “Board”) toll-free at (800) 862-0636.
Note: The Board does not regulate cemeteries. Complaints involving cemeteries should be directed to the North Carolina Cemetery Commission: www.nccemetery.org, phone: (919) 981-2536.
1033 Wade Avenue, Suite 108, Raleigh, North Carolina 27605-1158
919.733.9380 Toll Free: 1.800.862.0636 www.ncbfs.org
919.733.9380 Toll Free: 1.800.862.0636 www.ncbfs.org