Consumer Portal
Request Copy of Preneed Contract
Request a PDF copy of a preneed contract.
File Preneed Recovery Claim
Apply for reimbursement of preneed funds.
Look up License of Individual or Business
Look up/verify a licensee or establishment's license.
Licensee or Business Complaint
File a complaint against a funeral business or professional.
Public Records Release
Request for Review of Public Records.
FTC Funeral Resources
The Federal Trade Commission has provided resources for consumers planning a funeral.
Visit FTC Funeral Resources Website
Consumer FAQ
Each portal has its own FAQ, and you can read all the FAQ by clicking the button below.
All FAQIs NCBFS part of the government?
No, but it is governed by Chapter 90 of the NC General Statutes.
How do I prepare for future funeral arrangements?
Contact your local funeral home for information on preparing for future arrangements.